Integrated Natural Health Terms and Conditions

1) Definitions
In these conditions of sale all references to "the Seller" are to Integrated Natural Health and all reference to "the Buyer" are to the person, firm, company or by whom the order is given. All references to "the Goods" are to any item(s) supplied by the Seller to the Buyer.

2) Descriptions
Every effort is made to ensure that the catalogue descriptions and illustrations are clear and accurate. All colours and sizes are approximate. The reproduction of colours is as accurate as photographic and printing processes will allow. Due to our policy of continual improvement some products may vary from those described. The company reserves the right to amend the specification, construction and/or design without prior notice.

3) Price
All prices are subject to alteration without prior notice. Prices include any VAT applicable. VAT receipts are not available from Integrated Natural Health

4) Payment Terms
Pre-payment with orders is required. There are no account facilities available.
We cannot deliver to PO Boxes.

Any delay in delivery of the Products shall not give you a right to reject the Products of cancel your order. Integrated Natural Health reserves the right to deliver the Products in installments.

5) Order Cancellation
All cancellation of orders must be in writing with our prior agreement. We are unable to accept cancellation of specially ordered or non-stock items.

6) Return of Goods
All return for credit must be previously agreed in writing. Please contact our customer service department which will advise you in the correct procedures for all return items. A restocking charge of 20% of the value of the goods may be charged. It will be customers responsibility to return the goods at their expense within 10 working days from the invoice date. All returned goods must be in the original packaging, clean and unused.

7) Loss or Damage
Any loss, damage or shortage must be notified within 24 hours of delivery and confirmed in writing within 7 days. Claims outside these times will not be accepted.

8) Interest Charges
The company reserves the right to charge interest on all overdue payments and outstanding balances at the rate of 3% per month.

9) Limits of Contract and Variation of Prices
(i) A quotation includes only such goods as are specified therein.
(ii) The Contract is personal to the Buyer who may not assign it without the Seller's written consent.
(iii) The Seller reserves the right to amend the Contract price at any time up to delivery to take account of any variations in the cost of transport, the prices charged by the Seller's suppliers, changes in the value of any relevant currency, new or increased taxes duties or other imposts or variations arising from new legislation or regulations.

10) Description
The company is continually seeking to improve the quality and value of its goods and services. Whilst every care is taken to ensure illustration and descriptions within the catalogue are accurate and informative, we do reserve the right to change specifications and improve products. In the event of substitute products not being acceptable, we will issue a full credit, provided the goods in question are returned in a new, re-salable condition and in line with our Return of Goods Policy, outlined.

11) Warrents
The Company warrants that the Goods shall at the time of delivery correspond to the specifications published by the Company when used for purposes for which goods of that are ordinarily used. In the absence of any such published specifications applicable to the Goods, the Company warrants that the Goods shall at the time of delivery be of merchantable quality. If any Goods do not conform to that warranty the Company will as its option i) replace the Goods found not to conform to the warranty, ii) bring the Goods into conformity with the published specifications of the Company or as the case may be) merchantable quality, or iii) take back the Goods found not to conform to the warranty and refund the appropriate part of the purchase price. All claims must be made in writing to the customer service department (see item 9) accompanied by proof of purchase and details/nature of defect.

12) Reservation of Title
Title of goods does not pass until full invoice value has been paid.

13) Disclaimer Notice
Every endeavour has been made to ensure that the information given herein is true and reliable but is given only as guidance to our customers. The company cannot accept any responsibility for the loss or damage that may result from the use of the information due to the possibility of variations of processing or working conditions and of workmanship outside our control. Users are advised to confirm the suitability of products by their own tests.